Moderating Usability Tests: Principles and Practices for Interacting

Moderating Usability Tests provides insight and guidance for usability testing To a large extent, successful usability testing depends on the skills of the person facilitating the test However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training.This book is the resource for new and experienced moderators tModerating Usability Tests provides insight and guidance for usability testing To a large extent, successful usability testing depends on the skills of the person facilitating the test However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training.This book is the resource for new and experienced moderators to learn about the rules and practices for interacting Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices both practical and ethical for moderating successful usability tests The videos are available from the publisher s companion web site.Presents the ten golden rules that maximize every session s valueOffers targeted advice on how to maintain objectivityDiscusses the ethical considerations that apply in all usability testingExplains how to reduce the stress that participants often feelConsiders the special requirements of remote usability testingDemonstrates good and bad moderating techniques with laboratory videos accessible from the publisher s companion web site
Moderating Usability Tests Principles and Practices for Interacting Moderating Usability Tests provides insight and guidance for usability testing To a large extent successful usability testing depends on the skills of the person facilitating the test However most u

  • Title: Moderating Usability Tests: Principles and Practices for Interacting
  • Author: Joseph S. Dumas
  • ISBN: 9780123739339
  • Page: 335
  • Format: Paperback
  • 1 thought on “Moderating Usability Tests: Principles and Practices for Interacting”

    1. Refreshing! This latest book by an old master (Joe Dumas with Beth Loring) wastes little time in the big picture before getting down to the business of providing practical guidance for conducting usability labs. It’s a small book that reaches beyond the ‘old standards’ to the heretofore nebulous “art” of facilitation. And those old standards have here been modernized to incorporate the latest technology impacting the field - such as the emergence of remote testing - and the issues that [...]

    2. This is very good basic book of how to conduct and moderate usability tests. I would recommended this book for usability students and/or usability specialist that are about to moderate their first session. For experienced usability specialists there is not really anything new.

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